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Refund Policy

At Leads21, we strive to provide exceptional value through our lead generation and appointment setting services. However, we understand that circumstances may arise where a refund or cancellation is necessary. Below are the terms related to our Refund and Cancellation Policy.

Refund Policy:

  • Refunds are only applicable in cases where Leads21 is unable to deliver the agreed number of leads or appointments.
  • If a client is not satisfied with the quality of the leads, additional leads may be provided at Leads21’s discretion after a thorough review of the complaint.

Exceptions:

  • Refund requests based on external factors (such as changes in the client’s business strategy) will not be entertained.


For questions regarding our Refund/Cancellation Policy, please contact us at care.leads21@gmail.com